What is your cancellation policy?

We understand that during these uncertain times, it is hard to make plans and even harder to know if those plans will change. We also know you are looking to get away, and we would love to have you come stay at the Lodge! That’s why we have implemented the flexible policy below.

Through the remainder of 2020, if Covid-19 has affected your reservation at Loch Lyme Lodge:

  1. If you know when you can reschedule your visit, we will work with you to move your stay to a later date, with no additional fees or penalties. We will simply transfer over the deposit you’ve already made to your new date.
  2. If you aren’t sure when you can reschedule your visit, no problem! We can hold your deposit and apply it to a future reservation made in the next 24 months!
  3. If you still would like to cancel your reservation, we will return your deposit less a 5% service charge if we are able to rent your session to another guest. Otherwise we will return 50% of your deposit.